Comments on: Pause your kids in an instant!

By: Oliver

Oliver — Tue, 12 Jun 2018 12:59:20 +0000

In reply to Jim.

Hey Jim, we are sorry to hear that you had some issues with the pause – can you email us at support@devnew1.wpengine.com so we can help you with this? Thank you!

By: Jim

Jim — Sun, 03 Jun 2018 18:34:13 +0000

Today I paused my son’s samsung j3 Prime…but when I unpaused…his phone still showed paused… could not reboot phone unless battery out…still paused…had to uninstall…what’s up?

By: Pathy

Pathy — Tue, 03 Apr 2018 04:06:14 +0000

Is the Pause feature does not work on a trial mode? since I am trying to pause my kid’s device Nexus 7 but could not do so. I wanted to try few features before the subscription. I really love the concepts

By: Oliver

Oliver — Mon, 02 Apr 2018 09:05:30 +0000

In reply to Mika Rinta-Suksi.

Hey Mika, I’m sorry we can’t help very well without being able to look at your account information, and we need your email address to do that. So can you email support@devnew1.wpengine.com so we can help with those problems please?

By: Mika Rinta-Suksi

Mika Rinta-Suksi — Fri, 30 Mar 2018 22:03:21 +0000

My children’s pause button or picture doesn’t appear on my admin app screen. All I get is spinning wheel. I have deleted all the data and app and reinstalled it, but still same. Also when they install new apps they aren’t included to the time limit even they should be?

By: Oli

Oli — Sun, 08 Oct 2017 06:29:00 +0000

In reply to Tammy Gallahan.

Hey Tammy, not at the moment but we will have something similar to that kind of thing soon. You’ll be able to set up as many blocking periods as you want instead of being restricted to just School and Bed time.

So you could set up one that blocks all apps apart from one, and then turn it on when you want to pause the device. We’ll send you a message when this feature is going to be ready to use, which is looking like it will be in the next 6 – 8 weeks.

By: Tammy Gallahan

Tammy Gallahan — Sun, 08 Oct 2017 00:34:00 +0000

Any chance there is a way to pause everything except one app, i.e. the kindle reader app?

By: Sami Salmi

Sami Salmi — Tue, 08 Aug 2017 13:49:00 +0000

In reply to Oli. I understand the need for simplicity and approachability for most users. I bet I can make good use of any well made (future) schedule feature to get what I need out of it. Thanks!

By: Oli

Oli — Tue, 08 Aug 2017 12:53:00 +0000

In reply to Sami Salmi.

I understand Sami, we don’t want to make Screen Time too complicated so we try not to include every feature, instead we focus on what would be best for most parents. So I’m afraid I don’t think we’ll be bringing the timed pause back.

However we will be adding some features in the future (the next 3 – 4 months) that might make things easier for you. These features will let you create a schedule of blocks per week, like you can with bedtime and school time but you won’t be restricted to just two blocking times.

By: Sami Salmi

Sami Salmi — Tue, 08 Aug 2017 12:19:00 +0000

In reply to Oli.

Thanks for your quick reply Oli!
Indeed I am sorry to see the timing option go, even if I felt the old version required too many taps. I was even going to suggest a delay mechanism added to it: “Kids, lunch in 10 minutes, brace yourselves for shutdown!”. Maybe some future version will offer us best of both worlds: a quick panic button and a “program your kids’ day”-menu for us computer geeks 🙂
The problem with the quick button is that it seems to be still on the next morning if I forget to turn it off. So I could be at work and kids complain about “malfunction” to grandma.